Fortstone (Building Management) is responsible for the common property and amenities within The Grove, including concierge, cleaning, and overall facility management services.

Building Management operates under the direction of the COO and Strata Manager.

The Council of Owners (COO) is an elected committee that represents all Lot Owners. Their responsibilities include discussing, resolving, and voting on decisions related to the Strata Company.

Oakfield (Strata Manager) ensures compliance with the Strata Act & Regulations, manages Committee Grievances, and handles Financial and budgetary administration.

My2N is a mobile application that offers convenient, reliable, and secure access to door, gate, and lift entry systems, as well as intercom.

To set up the My2N app, please ask the Concierge at The Grove to generate a Pairing PIN for you. Once you have the PIN, you can pair your device near the entrance door, close to the intercom panel, for a successful Bluetooth connection.

The app allows you to answer your door and talk to visitors calling your intercom using only your mobile phone, from anywhere. You can also open the door with a single touch. To get started, please ask the Concierge at The Grove to create an intercom account for you. Once your account is created, you will log in to your My2N account/Device ID on your app (using the '+' icon in the far right corner).

Stratafy is the designated mobile application and online portal for residents of The Grove. It serves as the primary platform for crucial resident communications from Oakfield (Strata) and Fortstone (Building Management).

For your convenience, some useful search titles on the Stratafy platform include: Stratafy App Guide, Move In Guide, Owners Manual Information The Grove Recommended Maintenance, Key/Access Device Order Form, Electric Vehicle Charging, House Rules, The Grove Strata By-Laws, Manual (e.g. Air-Con - Control), and The Grove Newsletter.

Please Log in to your Account via link https://stratafyconnect.com/oakfield/

Building ID for registration is 82199.

GroundFloor Parcel Lockers are designed to make parcel delivery and collection more convenient and efficient for everyone. Couriers can deposit packages into designated lockers, and recipients are notified via text message with a unique code or QR code to retrieve their items at their convenience. This system enhances security and provides a streamlined way to manage deliveries, especially for those requiring a signature.

To register and start using the lockers, please follow the instructions located on the posters displayed at the locker station.

TrackPlan is a comprehensive cloud-based facility management software designed to help organizations efficiently manage their buildings, assets, maintenance tasks, projects, and more.

To residents of The Grove, it provides an easy way to log Common Property Repairs and Maintenance, e.g. property damage, cleaning issues, missuse of amenities, lights out, leaks and more.

To log in an issue in Trackplan please use this link http://bit.ly/GroveRequest

Your property at 1 & 3 Airlie Street, Claremont, WA 6010 is part of a WINconnect Community Energy Network.

To open or close all your utility accounts, simply contact Customer Experience Team by phone on 1300 791 970 or head to website https://www.winconnect.com.au/ and fill out online form.

The Grove is equipped with an Interphone fiber optic connection.

To sign up for services, please use this link: https://www.interphone.com.au/support/? or call 1300 301 337.